professional service technology
- professional service technology
The type of processing technology used in service industries, which are typified by high customer contact and professional service providers (e. g. legal advice, medical general practice). The service providers are constrained by the practices of their professions as much as by the needs of their organizations; the relationship between the client and the professional is central to the service. Compare mass service technology
Big dictionary of business and management.
2014.
Look at other dictionaries:
mass service technology — The type of technology used in labour intensive service industries, with low customer contact, e. g. university teaching. Compare professional service technology … Big dictionary of business and management
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